Rant 2!
Posted by Zak on 19 Apr 2010 at 10:51 am | Tagged as: General Marketing, No Category
I am officially turning into a grumpy old gyt!!! Ranting about business things which annoy me with alarming frequency. Imagine what I’ll be like when I reach my 30’s….
Today’s subject. Currys. Grrr
Basically I wanted to buy a TV as the one in my bedroom had conked out! Obviously I looked online and found this cheeky little offer giving 5% off all orders over £249. RESULT - the TV I wanted was £249.99.
I logged on to their website and placed the order. As it was Friday night I opted to collect the product on Saturday morning from my local store as there is a Currys about 10 miles away from where I live.
On arriving at the store I had the following debate…
Sales chappie “That’s £249.99 please”.
Me “Not so fast sunshine, I’ve got my 5% discount” I replied
“Sorry sir, that’s only for online orders” he countered
“But I did order it online - here’s my online reference number”
“No Sir, you can’t get the 5% discount because the online store has less costs than us” he claimed
“How? They offer free delivery on all orders, so surely that is going to cost more as they now will no longer have to pay the delivery fee” I responded getting slightly more annoyed….
“Sorry sir, we don’t have the facility to give discount“.
You get the picture!
Now obviously they’ve got different costs attributed to keeping a product in a store, rather than at a warehouse, but surely these costs would have been offset by the fact that they wouldn’t have had to pay the £5 - £10 delivery fee to cover their promise of free delivery.
In the words of Dizzee…. BONKERS! I don’t think I’ll be going there to get my Fathers Day Gift.
Toodle pip.
TBW.





Calm down Zak, it’s me thats supposed to be the grumpy old git and I’ve had 65 years practice! You better start drop-shipping TV’s as well,
John